Support
Need help with Tint? Find answers below or reach out to us directly.
Contact Us
For bug reports, feature requests, or any questions, email us at:
support@tuanhoang.devWe typically respond within 1–2 business days.
Frequently Asked Questions
Does Tint ever upload my photo anywhere?
Only if you use the AI tab. Every other tool — filters, frames, effects, background swap, Beauty, and Body — runs entirely on your device, with no server involved at all. The AI tab (Effects, Style, Retouch, Vibe, Headshot, Chat, Critique, Restore) is the one exception: it sends the photo you're editing to Google's Gemini API to produce your result. Tint tells you this in-app before it happens the first time. See our Privacy Policy for details.
What's included in Tint Pro?
A one-time purchase that unlocks: every filter and frame pack, Beauty retouch (skin smoothing, face/eye/nose reshape, blemish removal), Body reshape, every creative Effect (Split, Mirror, Duotone, Glitch, Spotlight, Halftone, Posterize, Pixelate, Light Leak), Portrait Blur backgrounds, custom watermark branding, unlimited saved presets, unlimited batch editing, and full-resolution export & share with no lock icon.
Why does my exported photo have a lock icon on it?
You used a Pro filter, frame, or tool (an Effect, Beauty, Body reshape, Portrait Blur, or a custom watermark) without owning Tint Pro. You can still preview and edit with anything freely — the lock icon only appears on the exported/shared image as a reminder, and disappears once you unlock Tint Pro or switch back to free content.
Can I save my own filter combination?
Yes — adjust a photo the way you like, then "Save as preset" in the Filter tab. Free accounts can save up to 5 presets; Tint Pro removes that limit.
Is cutting out a background or changing its color free?
Yes — cutting out the subject and swapping in a solid color, gradient, or your own photo as the new background are all free. Portrait Blur (a soft, camera-style blur behind the subject) is the one Background tool that's Tint Pro.
How do Background Swap, Beauty, and Body work?
All three use on-device machine learning (no photo ever leaves your phone): Background Swap detects the subject to cut them out, Beauty detects a face's contour to apply natural, edge-preserving retouching, and Body detects your pose to reshape the waist or legs.
I switched phones — how do I restore Tint Pro?
Open Tint → Settings → Restore Purchases. Since Tint Pro is a one-time purchase tied to your App Store or Google Play account, it restores automatically on any device signed into that account.
How do I revoke Tint's access to my photos?
iOS: Settings → Tint → Photos. Android: Settings → Apps → Tint → Permissions. Tint simply loses access to import new photos — nothing changes about edits already saved to your device.
Does Tint work without an internet connection?
Every filter, frame, effect, and tool outside the AI tab works fully in airplane mode. The AI tab needs a connection, since it sends your photo to Google's Gemini API to produce a result. Verifying a Tint Pro purchase or an AI credit balance also needs a connection.
What happens to my photo when I use the AI tab?
It's resized down and sent to our server, which forwards it to Google Cloud's Gemini API to generate your result (a new edited photo, or for Critique, a written evaluation) and sends that straight back to you. We don't store a copy of your photo on our end, and on the paid API tier we use, Google doesn't use it to train its models. See our Privacy Policy for the full picture.
How do AI credits work?
Each AI tab generation costs credits from a balance shown in the tab. New installs get a few free starter credits; more can be bought as one-time credit packs (not a subscription). A credit is spent once a generation completes successfully — it's refunded automatically only if the request itself fails.